Skip to main content
search
0

Cookies policy

This cookie statement was last updated on 13 December 2019 and applies to citizens of the European Union.

1 Introduction

Our website, https://www.ortho-pets.com (hereinafter: “the website”) uses cookies and other related technologies (for simplicity, all these technologies are designated by the term “cookies”). Cookies are also placed by third parties that we have contracted. In the document below, we inform you about the use of cookies on our website.

2 What is a cookie?

A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard drive of your computer or other device. The information stored there can be sent to our servers or to the servers of interested third parties during a subsequent visit.

3 What is a script?

A script is a program code used to make our website work properly and interactively. This code is executed on our server or on your device.

4 What is a spy pixel?

A web beacon (or web beacon) is a small piece of text or image that is invisible on a website, used to track traffic on a website. To do this, various data relating to you is stored using pixel tags.

5 Consent

When you visit our website for the first time, we will display a pop-up window with an explanation of cookies. As soon as you click “Accept”, you agree to our use of all cookies and extensions, as described in the pop-up window and in this cookie statement. You can disable the use of cookies in your browser, but please note that our website may no longer function properly.

6 Third parties

We have entered into agreements on the use of cookies with other companies that place cookies. However, we cannot guarantee that these third parties manage your personal data reliably or securely. Some, such as Google, are to be considered independent data controllers within the meaning of the General Data Protection Regulation (GDPR). We recommend that you read the privacy statements of these companies.

7 Cookies

7.1 Technical or functional cookies

Certain cookies ensure the proper functioning of certain parts of the website and the consideration of your preferences as a user. By placing functional cookies, we make it easier for you to visit our website. Therefore, you do not need to repeatedly enter the same information when you visit our website and, for example, items remain in your basket until you check out. We may place these cookies without your consent.

7.2 Analytical cookies

We use analytics cookies to optimise the user experience on our website. With these analytical cookies, we obtain information about the use of our website. We ask your permission to place analytical cookies.

7.3 Advertising cookies

We do not use advertising cookies on this site.

7.4 Social media buttons

We have included buttons on our website for Facebook and Instagram to promote web pages (e.g. “Like”, “Save”) or share (e.g. “Tweet”) on social networks such as Facebook and Instagram. These buttons work with pieces of code from Facebook and Instagram. This code sets cookies. These social media buttons may also store and process certain information to show you personalised advertisements.

Please read the privacy statement of these social networks (which may be changed regularly) to find out what they do with your (personal) data processed with these cookies. The data retrieved is anonymised as far as possible. Facebook and Instagram are located in the United States.

8 Cookies placed

MailChimp

We use MailChimp for mailing list subscriptions.
Name retention function
Target pending investigation
mailchimp_landing_site
share
For more information, read the Mail Privacy Policy.

JetPack

We use JetPack for advertising.
Name preservation function
statistics
tk_t
c session Store user’s usage history
share
For more information, read JetPack’s privacy policy.

WooCommerce

We use WooCommerce to manage the online shop.
Name preservation function
functionality
woocommerce_items_in_cart session
woocommerce_cart_hash 1 day Store items in the shopping cart
wp_woocommerce_session_ session * Store actions performed by users on the website
wc_cart_hash_ * session Store items in the shopping basket
wc_cart_created session Store actions performed by users on the website
wc_fragments_ * persistent
share
This data is not shared with third parties.

Visual Composer

We use Visual Composer for website design.
Name preservation feature
Target to be investigated
vchideactivationmsg_vc11
share
This data is not shared with third parties.

Google Fonts

We use Google Fonts to display web fonts.
Name preservation function
Marketing / tracking
Google Fonts API none Request user IP address
share
For more information, read the Google Font privacy policy.

YouTube

We use YouTube to display videos.
Name preservation feature
statistics
PREF 1 year Track visits across websites
sharing
For more information, read the YouTubepolicy.

Facebook

We use Facebook to display recent posts and/or social sharing buttons.
Name retention function
Marketing/tracking
actppresence 1 year Manage ad display frequency
share
For more information, read Facebook’s privacy policy.

Miscellaneous

Name retention feature
Target to be investigated
woodmart_cookies_1
share
This data is not shared with third parties.

9 Your rights with respect to personal data.

You have the following rights in respect of your personal data:

You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
Right of access: you have the right to access your personal data that we know about you.
Right of rectification: You have the right to supplement, correct, delete or block your personal data at any time.
If you give us your consent to process your data, you have the right to revoke this consent and delete your personal data.
Right to transfer your data: you have the right to request all your personal data from the controller and to transfer it in full to another controller.
Right to object: You can object to the processing of your data. We will comply, unless certain reasons justify this processing.

To exercise these rights, please contact us. Please see the contact details at the bottom of this cookie statement. If you have a complaint about the way we process your data, we would like to be informed, but you also have the right to send a complaint to supervisory authorities (data protection authorities, such as the EDPS).

10 Enabling / disabling and deleting cookies

You can use your Internet browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to change your Internet browser settings so that you receive a message each time a cookie is placed. For more information about these options, see the instructions in the Help section of your browser.

How to configure your browser

Firefox:

  1. Open Firefox
  2. Press the “Alt” key
  3. In the menu at the top of the page, click on “Tools” and then on “Options”.
  4. Select the “Privacy” tab
  5. In the drop-down menu to the right of “Storage rules”, click on “Use custom settings for history”.
  6. A little further down, uncheck “Accept cookies”.
  7. Save your preferences by clicking “OK”.

Internet Explorer:

  1. Open Internet Explorer
  2. In the “Tools” menu, select “Internet Options”.
  3. Click on the “Privacy” tab.
  4. Click on “Advanced” and uncheck “OK”.
  5. Save your preferences by clicking on “OK”.

Google Chrome:

  1. Open Google Chrome
  2. Click on the tool icon in the menu bar.
  3. Select “Options”.
  4. Click on the “Advanced” tab
  5. In the “Cookie settings” drop-down menu, select “Block all cookies”.

Safari:

  1. Open Safari
  2. In the menu bar at the top, click on “Safari”, then “Preferences”.
  3. Select the “Security” icon
  4. Next to “Accept cookies”, check “Never”.
  5. If you wish to see the cookies that are already stored on your computer, click on “Show cookies”.

Please note that our website may not function properly if all cookies are disabled. If you delete cookies in your browser, they will be placed again after your consent when you revisit our websites.

11 Contact details

For any questions and/or comments about our cookie policy and this statement, please contact us using the contact form